Returns & Exchanges

At VOCLA, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for all unworn items in their original packaging. Please ensure that all hygiene strips remain intact and tags are attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into our online returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original designer packaging and secure them in a mailing bag, ensuring the products are protected from damage.

• 3.
  Ship to VOCLA

  Affix the generated return label to your package and drop it off at your nearest authorized collection point or post office.

• 4.
  Inspection and Refund

  Once our warehouse team verifies the condition of your return, we will process your refund or dispatch your exchange within 5-7 business days.